Frequently Asked Questions
Everything you need to know about HYGENX - where Korean innovation meets masculine skincare
We're launching in Q1 2025! Join our elite waitlist to be the first to know and receive exclusive founding member pricing. Early supporters will get up to 40% off retail price - a warrior's reward for your loyalty.
Pre-orders will open 2 weeks before launch exclusively for waitlist members. You'll receive an email with early access and special pricing before anyone else.
Founding members receive: 40% off your first order, 20% off for life, exclusive access to new products, free shipping on all orders, and a complimentary travel-size bonus with your first purchase.
HYGENX is specifically formulated for men's thicker, oilier skin using advanced Korean skincare technology. Unlike generic moisturizers, we use smaller molecules that penetrate deeper, control oil without drying, and include ingredients that address men's unique skin concerns like razor burn and larger pores.
Men's skin is 25% thicker, produces more oil, and has larger pores than women's skin. Daily shaving also creates unique challenges. HYGENX is engineered specifically for these differences, delivering better results than products designed for women.
Korean skincare leads the world in innovation, focusing on prevention rather than correction. Our formulas use cutting-edge ingredients like snail mucin, centella asiatica, and fermented extracts that are 10+ years ahead of Western skincare. The result? Healthier, younger-looking skin with minimal effort.
Simple 30-second routine: After washing your face, apply a dime-sized amount to your face and neck. Massage in upward motions until absorbed. Use morning and night for best results. That's it - skincare doesn't have to be complicated.
Absolutely! HYGENX is designed to work perfectly on its own or as part of your existing routine. It layers well under sunscreen, aftershave, or other treatments. For best results, apply HYGENX first, then layer other products on top.
We offer a 30-day hassle-free return policy. If you're not completely satisfied, simply return the product for a full refund - no questions asked. We're confident you'll love HYGENX, but your satisfaction is our priority.
Absolutely. All HYGENX products are dermatologist-tested, hypoallergenic, and free from harsh chemicals. We use only clean, clinically-proven ingredients that meet both Korean and US safety standards. No parabens, sulfates, or artificial fragrances.
Yes! We stand behind our products with a 60-day money-back guarantee. Try HYGENX risk-free - if you don't see noticeable improvements in your skin within 60 days, we'll refund your purchase in full. That's our commitment to your satisfaction.
We currently ship throughout the United States and Canada, with plans to expand internationally in 2025. US orders over $50 ship free, and most orders arrive within 3-5 business days. International shipping coming soon!
Still Have Questions?
Our skincare experts are here to help you on your journey to better skin.